Questions about student housing? Read our FAQ!

Are you wondering about everyday life in our student housing? Are you in need of practical information on everything from rules to mailboxes? Take a look in our FAQ and you will find answers to most of your questions!

  • + Application

    Why have I not received a reply to my application?

    Unfortunately, we do not have the capacity to reply to all applications. Only applicants that receive offers of accommodation will receive a reply on My page.

    If your status on My Page is "ubehandlet" (not processed), then your application has not yet been placed on the waiting list. If your status is "behandlet" (processed), this does not mean that you have been allocated accommodation, but that your application has been received and is on the waiting list.

    When should I apply for student accommodation?

    There is no deadline for applying, but we recommend that you apply for accommodation as soon you have applied for admission at an educational institution associated with the University of South-Eastern Norway, the Norwegian Police University College in Stavern, the technical school Tinius Olsen or Folkeuniversitetet in South-East Norway. This is in order to enter the waiting list as early as possible. Applications sent during term will be processed as they come in, and accommodation units that have been vacated will be offered to others as soon as they are ready, normally from 1 or 15 of each month.

    In August, we normally do not have any vacant units, but throughout the months of June and July, many residents move out. If you apply for housing and enter a date for moving in during one of these months, you are more likely to receive your preferred unit. Remember that you can apply for student accommodation at any time of the year. If you are already a resident with us and want to change units, you are on the top of our priority list throughout the year except term start (January and August). You can read more about which groups are prioritised on the waiting lists and the rules for this here.

  • + Change of accommodation

    When you are already a resident with us, you will be prioritised on the waiting list if you apply for another unit. You apply for another unit on My Page. This internal transfer of units is unfortunately not possible during the months of January and August, when term starts. PS: Administrative charges apply. See under Rules and Prices 

  • + Clearing snow

    SSN's janitors and hired companies are responsible for snow ploughing and gritting. It may take some time before they can start ploughing if there is a lot of snow.  In such a case, travel routes will  be given priority. Snow shovels will be made available so you can clear snow yourself if necessary.

    Residents are responsible for clearing snow from paths to the entrance door, stairs, entrances and porches. Snow shovels will be provided when required or available in storage sheds or can be borrowed from your landlord. 

    It is important that you park your car only in marked spots and not in front of entrances or in the road. This may block the snow ploughs and emergency vehicles. 

    Incorrectly parked cars may be removed without notice.

  • + Coronavirus

    We have gathered all information about SSN and the corona virus in one article that is updated continuously. In the last part of the text you will find some relevant questions and answers, especially related to student housing.

  • + Duration of the tenancy

    Can I continue to rent student accommodation over the summer?

    Your contract is visible on My Page and contains the duration of your housing agreement. If you wish to stay longer than what your contract states, please contact us.

    How long can I stay?

    The tenancy agreement expires on 31 July.  

    In May, you will receive an offer of a new tenancy agreement running from 1 August. The offer is sent by email and tells you what to do. 

    Please note that there are certain criteria you must meet in order to receive this offer of a new agreement:

    • No due rent can be unpaid at the time of processing the application.
    • No breach of agreement on your part must be registered, and you must not have terminated the agreement before it expires.

    The maximum period of residence in our student accommodation is five (5) years.

     

  • + Electricity and energy conservation

    Save energy, save the environment!

    SSN has a conscious approach to sustainability and the environment, and we are always aiming to save electricity in our student accommodation. We are also depending on our residents to help us by doing what you can!

    With simple measures you can help us save energy, and you may contribute to reducing consumption. Keep the environment in mind! Energy conservation gives lower costs, which may be beneficial to you.

    Advice for helping us and the environment by saving electricity: 

    • Turn off the lights before you leave your apartment or other living rooms.
    • Air your room quickly and efficiently, and don't leave windows open during the winter.
    • By lowering the temperature by just 1 degree, you can reduce consumption by 5%.
    • Lower the temperature when you are going home for holidays, both in your own rooms and the underfloor heating in the bathroom.

    Thank you for helping us!

  • + Electricity and energy conservation

    Save energy, save the environment!

    SSN has a conscious approach to sustainability and the environment, and we are always aiming to save electricity in our student accommodation. We are also depending on our residents to help us by doing what you can!

    With simple measures you can help us save energy, and you may contribute to reducing consumption. Keep the environment in mind! Energy conservation gives lower costs, which may be beneficial to you.

    Advice for helping us and the environment by saving electricity: 

    • Turn off the lights before you leave your apartment or other living rooms.
    • Air your room quickly and efficiently, and don't leave windows open during the winter.
    • By lowering the temperature by just 1 degree, you can reduce consumption by 5%.
    • Lower the temperature when you are going home for holidays, both in your own rooms and the underfloor heating in the bathroom.

    Thank you for helping us!

  • + Equipment

    You need to bring a duvet, pillow, bedding, towels, cleaning equipment and kitchenware.

    We can provide a bedding package for the cost of NOK 475. The package contains:

    1 duvet
    1 duvet cover
    1 pillow
    1 pillow cover
    1 sheet
    2 towels, one small and one large

    Please let us know if you would like to buy this package before your arrival,  so we can deliver this to your room. You can place an order by e-mailing us: post@ssn.no

  • + Furniture

    Most of our units are already fully furnished. This may vary from one type of unit to another. You can find information on the furniture in the type of unit you have been allocated in the description of the unit. You may bring your own furniture in addition as long as you do not remove any of the furniture that is already there.

    Very few of the units are set up for washing machines. There are communal laundries in each residential area.

  • + Insurance

    Yes, because SSN only insures its buildings, furniture and other inventory. Personal belongings must be insured by you.

    NSO offers insurance for students.

  • + Lost key

    Lost key/key card

    If you have lost your key/key card, you can contact your local SSN service centre to buy a new one. See our Price list. 

    Locked out during daytime 

    If you lock yourself out during the day, you can contact SSN during opening hours. Alternatively you can contact the resident assistant at your student accommodation between 15.00 and 22.00 (this service costs NOK 200 and will be invoiced). Resident assistants' contact information provided on the accommodation website.

    Locked out in the evening/night/weekend

    If you have lost your key/locked yourself out outside of opening hours (or at weekends) and the resident assistant is not available, the Security Company can be contacted on +47 33 30 75 44. This service has a fee and will be invoiced (check the pricelist for current price). The Security Company serves all campuses, except Rauland. 

  • + No smoking

    All of our accommodations are smoke free. This means that smoking is prohibited in all rooms, shared kitchens, windowsills, balconies or roof terraces. As a tenant you are also responsible for your guests. Go outside and use the ashtrays mounted near the main entrance if you wish to smoke. We appreciate that smokers helps us empty the ashtrays.

    If there is a need for extra cleaning and/or redecorating due to smoking indoors, a fee will be issued to the resident.

    Read more about smoking in §3 in the Housing regulations under Rules and prices.

  • + Outdoor areas/furniture

    The outdoor areas and outdoor furniture are free to use.  Show consideration to your neighbours when using the outdoor areas. Always put the furniture back in its place and wipe the outdoor table after use. Pick up paper and other waste so the outdoor areas remain enjoyable.

  • + Parking

    It is important that you only park in marked areas, not in front of entrances or where you might block snow ploughs and emergency vehicles. Improperly parked cars may be removed without notice. USN campuses are perfect for cycling. 


    Drammen
    Kongsberg
    Ringerike
    Telemark
    Vestfold


    Drammen:

    Moov in:

    No parking lots allocated, but they can be rented from Q-park. Go to Q-park's website if you want to order a parking lot.

    Øvre Sund:

    No parking lots allocated for Øvre Sund. Please contact us if you need HC parking.


    Kongsberg:

    Papillon

    Seven parking lots for rent in the basement. Contact Siri Berglia Hovind on tel.: +47 31 00 83 98 or send an email to siri.hovind@ssn.no.

    Kirkegata

    There are no parking lots allocated to Kirkegata 6. It is not permitted to park in front of or alongside the building.

    Vestsiden

    There are no parking lots allocated to the building. Please contact us if you need HC parking. 


    Ringerike:

    Campus Ringerike:

    There is no free allocated parking. There are eight parking lots for rent for students in the basement garage, with a monthly fee of NOK 800 per space. 
    Contact Tina-Anine Karlsen Lien to rent basement parking: tina-anine.lien@ssn.no


    Telemark:

    Parking all campuses:

    There are parking lots allocated to our student accommodation. Parking is free. 

    Campus Kjølnes:

    We would like to inform you that from 01.09.2018, only our residents will be allowed to park for free at our marked parking lots near the student accommodation. The parking agreement for the parking lot at P4 (at the student accommodation),  between USN and Porsgrunn Municipality expires 31.08.18 and will not be renewed. The county council at Porsgrunn High School will take over the parking lot from 01.09.2018. Those who park in these spaces after the aforementioned date, risk parking tickets.

    If you have your own car and wish to use SSN's parking spaces, you need a parking licence from SSN, which indicates that you live at Campus Kjølnes. We only have 22 spots, which are labelled SSN, one of which is reserved for HC users and two are for electric cars.

    We charge NOK 500 per month for the parking lots for electric cars while the other lots are free. It will still be possible to park for free at USN's parking areas around Campus Porsgrunn, if you can't find any available space at the places near the student accommodation. USN will not perform parking controls on their parking lots around campus until a new agreement has been reached with a new parking company. More information about this will be provided as soon as it has been clarified.

    Those who wish to park at our SSN parking lots at Campus Kjølnes student accommodation, must submit an application to our local Campus Coordinator, Trine Hvidsten, trine.hvidsten@ssn.no. She will, in turn, prepare a parking certificate that can be picked up at our service centre. In the application, it is important that you enter the car's registration number, which will be affixed to the parking certificate. Those who wish to rent a parking lot for their electric cars can apply for this via My Page, and will be allocated space after the "first come first served principle".
     
    Please note that:

    - The parking certificate is allocated for one term at a time. You must reapply for the next term. Application deadline for the spring term will be announced later.
    - The parking certificate is a personal card registered to your car only, and can only be used by you.
    - The parking certificate must be placed with the front page clearly visible behind the windshield.
    - The certificate must be returned when you no longer have a car or move out of our student accommodation.
    - The certificate must also be returned when it is no longer valid.
    - You must notify us if the certificate has been lost or stolen.
     

    Bicycle parking:

    Porsgrunn:
    Campus Kjølnes: Locked parking area for bikes. Remember to lock your own bike. 

    Borgehaven: Bicycle parking under roof. Use private lock. 

    Grenlandsgate, Jotunveien and Kjølnesjordet: Bicycles can be placed in lockable storage rooms. 


    Vestfold:

    Campus Vestfold and Fagerlund Student Housing:

    The university car park, Søndre Car Park, is located directly adjacent to the student housing. Parts of this car park may be used by our residents. We urge you to familiarise yourself with the parking regulations for residents of Campus Vestfold and visitors to USN

    Fagerlund student housing is able to offer 10 parking spaces in the basement that may be rented by our residents - five of these feature charging ports. The cost is NOK 800 per month, with a charging premium of NOK 100. There are two disabled parking spaces. You can apply for an indoor parking space via Min side.

    You may not drive into the space/area within the entrances, or drive into the basement car park if you do not rent a space there. Bicycle storage is provided separately in the basement of the building. Bicycles may be stored here drily and safely (remember to bring your own lock).
    My page.

    Faun:

    Free parking. There are no fixed parking spaces. Park correctly and with proper distance between cars on the big spot by the waste containers. Parking in front of the buildings and on the gradd is not allowed. 

    Kaldnes Brygge:

    There are no parking spaces associated with the Kaldnes Brygge student accommodation. It is the parking company Micasa AS, which operates the toll parking on site. Students can rent parking from Micasa.

    Go to www.micasa.no or contact them directly:
    Telephone: +47 33 35 41 00 or email: firmapost@micasa.no

    Klokkergården

    Free parking. Residents who rent engine heaters have reserved spaces by the engine heater. Besides this, there are no fixed parking spaces. Park correctly and with proper distance between cars. It is forbidden to drive into or park inside the yard.

    Åsgårdstrand

    There are no fixed parking spaces. Park correctly and with proper distance between cars.



     

     
     

  • + Rented accommodation, but not admitted to studies?

    If you have booked a unit but are not admitted by USN, you can be released from the contract signed from 1 August as long as we receive written notice from you before 31 July. If you terminate the contract after 31 July, this will be treated as a regular termination and you must act according to the terms for termination, which are two months' notice. 

    Send us your termination in writing to: bolig@ssn.no

  • + Resident assistants

    We have resident assistants in all our student accommodation, to act as a link between us and our residents. The different student accommodation units have created their own Facebook page, which the resident assistants are responsible for maintaining. Search for your residence and become a member!

    The resident assistants are students and residents themselves and live in student accommodation. They welcome new residents and provide essential information for those arriving somewhere new. The resident assistants make sure regulations are followed and can help solve minor conflicts between residents. If necessary, they will forward the complaint to SSN. 

    Contact your resident assistant if you need a battery for the fire alarm or a light bulb in the common areas. They can provide an equipment package if SSN's service centre is closed.
     

    Resident assistant contact information can be found on the website for the student accommodation.

     

  • + Storage rooms

    Different standards in storage rooms

    Most units have access to a storage room for equipment. Some have their own, others have shared storage rooms and in our newer accommodations you must apply for rent of storage room, as there is a limited capacity.

    Good advice for storing stuff

    Do not put anything valuable in your storage room, and always make sure it is properly locked. You have to buy your own padlocks for storage rooms when required. Please also note that all storage is at your own risk. It is prohibited to move standard furnishings from your accommodation into the storage room. Advice: When storing your equipment in the storage room, we strongly advise against putting boxes, bags, etc. directly on the ground. Find a shelf, pallet etc. to put your equipment on.

    When you move out, you have to remove all your belongings (even objects you think of as waste). If you find any items left behind by the last resident, please let us know.

    For specific information about storage rooms at your accommodation, please find your accommodation unit in the list under Housing  - info and prices.

  • + Sublease

    Do you want to sublease your student accommodation? Remember the following:

    1. Sublease is only allowed with written permission from SSN.
    2. The person you sublease to, must be a student affiliated with SSN, either at USN, the Police University College in Stavern, Fagskolen Tinius Olsen (Kongsberg) or Folkeuniversitetet South-East Norway.

    3. You must independently find a suitable tenant who wants to sublet your student accommodation, before you contact us to gain permission.
       
    4. You are still liable as tenant according to the Tenancy Agreement, even though your accommodation is sublet. As long as your name is on the lease, you are the one SSN will deal with and contact when needed. 
       
    5. The sub-tenant is obliged to read the provisions in section12-3 of the Tenancy Agreement regarding responsibility for the accommodation and payment of rent for subleasing.
       
    6. You cannot demand a higher rent than you pay yourself.
       
    7. We recommend that you sign a contract with your sub-tenant.

    Questions regarding sublease or permission to do so should be sent to:

    bolig@ssn.no

  • + Termination

    According to our agreement with the University of South-Eastern Norway, international students receive contracts that can not be terminated.

  • + Vermin/pests

    Common room, bathrooms and kitchens

    If you share a bathroom, it is always best to agree with your co-resident about how to share cleaning duties.

    To make sure you all get on together, residents who share a kitchen should agree upon cleaning, tidiness, routines, emptying bins and perhaps even shared purchases for meals.

    We recommend that all residents set up a list of rules and cleaning lists. All those sharing a kitchen have to take part in cleaning.

    Vermin / pests

    To avoid vermin/pests:

    • Keep your accommodation and kitchen clean. Sugar, flour and other foods should be stored in sealed containers.
    • Sort all rubbish and carry it outside to the bins. 
    • Change your bed linen regularly and vacuum clean your bed. This should be done at least every four weeks.

    Have you been travelling? It's possible that you have brought pests or vermin home with you. These are difficult to get rid of.


    Should you discover vermin/pests, immediately contact the Accommodation Department service at My Page. 
     

     

  • + Waiting list

    Unfortunately, it is hard for us to say much about your number on our waiting list or how long it will take until we have accommodation to offer you. Some applicants have priority over others for different reasons.

    Those who have already applied for a unit are welcome to make changes to their application at any given moment. This results in continuous changes in the waiting list. We send out offers of accommodation consecutively, and there are always some who refuse their offer. When this happens, an offer is immediately sent out to the next person on the list. This means that there is no deadline or specific point in time when we can send offers of accommodation.