All of our student housing areas have one or more welfare hosts. The welfare hosts are employed by SSN to be the link between our residents and us.
Just like you, the welfare host is a student and lives in student housing in the same area as you. But in addition to this, the welfare host is employed to create well-being and ensure that the living environment is good in your student housing. In addition the welfare has other tasks as well:
When you move in, the welfare host is responsible for welcoming you and giving you information about the things you need to know as a newcomer.
The welfare host is there to assist you as a resident with things that concern well-being, guide you in the event of disagreements and carry out simple practical work tasks. In conflicts/disagreements between residents, the welfare host can contact SSN for assistance.
Takes the initiative for welfare measures in the residences, such as joint dinners, hikes, game nights, etc.
Do you want to book a common room? The welfare host can help you :)
Our different student housing areas have created their own groups on Facebook, which the welfare hosts are responsible for maintaining. Search for your student housing on Facebook and become a member!
Outside of the janitors' working hours, you can contact the welfare host if you need batteries for fire alarms, dorm doors with card readers or light bulbs for common areas.
If you have locked yourself out, you can contact your welfare host for lock-in between 15.00-22.00 (the service will be invoiced, see our Price list for current price).
Read more about what to do when locking yourself out.
The welfare hosts are followed up by SSN's department for Health Promotion and Preventive Work. This department also has an advisor/coordinator for student relations on each campus who can be contacted directly by all students on campus.
Your welfare hosts' contact information can be found at My page under My tenancy.
Previously, the contact information for the welfare hosts was open, but now you must log in to My page. Many welfare hosts also post information on the boards in the student housing with contact information.