Go to Our student housing and find the student accommodation you (will) live in. Here you scroll down to the internet tabs to see what is available. You can also log in to My page and go to My tenancy to see which networks you have access to.

• If the app is down, you can unlock yourself via My Page on ssn.no.

• If it is My Page that is down, you should use your physical key card.

• If you don't have a key card and need help with locking in, there are several options:

Read more about unlocking here.

Yes, you need contents insurance 😉

You should provide a contents insurance when moving in to your own place, including student housing.

SSN as a lessor is responsible for keeping our buildings and our equipment insured, but you must ensure that you insure your personal assets, as these are not covered through SSN's insurance.

First of all: check if you are covered by your parents' insurance, before you take out your own contents insurance.

Why contents insurance?

Should unforeseen events such as a fire, water damage, burglary of your home or shed occur, this can lead to expenses and losses for you as a resident. You can use the contents insurance to limit your own financial loss in such cases. If you do not have contents insurance, you will have to pay for such extra expenses yourself. It can be expenses for temporary residence if your home becomes uninhabitable, or expenses for clothes, books, bicycles, PCs, etc. that you need on a daily basis.

Report any defects immediately

If you discover faults or defects in your housing unit or common areas, please report them here in our contact form or on My page as soon as possible.

Read more about reporting damages and defects.

Critical errors or omissions?

In an emergency situation where the deficiencies is critical for the building or its occupants, please call SSN's emergency number 31 00 95 00.

In case of an accident, fire or other emergency, call the emergency numbers:

Fire: 110
Police: 112
Ambulance: 113
Emergency room: 116 117

Thank you for helping us!

Report errors / omissions to the janitor via My Page

We have janitors dedicated to all our student housings, which makes it extra safe and predictable to stay with us. You report messages / errors / defects or your need for repairs to the janitor via My Page, and the operations department will correct errors / defects within tree to five days.

The operations department replaces light bulbs in all common rooms such as TV rooms, common kitchens, hallways and basement rooms. In your own unit, you report it to the janitor yourself if you need light bulbs (via My Page). If problems occur on fluorescent tubes / lighters and special bulbs, a message must also be entered on My page.

Questions about caretaker or cleaning services?

You can contact our operation or cleaning department if you have questions about our caretaker or cleaning services.

Contact us.