You can pick up the key either from SSN's office on campus or you can lock yourself in via the app if it is a key card and not a physical key at your student accommodation.

All information about key collection can be found here.

Report any defects immediately

If you discover faults or defects in your housing unit or common areas, please report them here in our contact form or on My page as soon as possible.

Read more about reporting damages and defects.

Critical errors or omissions?

In an emergency situation where the deficiencies is critical for the building or its occupants, please call SSN's emergency number 31 00 95 00.

In case of an accident, fire or other emergency, call the emergency numbers:

Fire: 110
Police: 112
Ambulance: 113
Emergency room: 116 117

Thank you for helping us!

Be prioritized in the queue

When you are already a resident with us, you will be prioritized on the waiting list if you apply to change housing unit. This can be a good solution if you don't feel comfortable in the housing unit you currently live in. Apply to change residence via My page.

Read more about application for change of housing unit.

Check your contract

How long you can stay in your student housing depends on the rental period you have stipulated in your contract. You will find your contract on My Page and here you will also find the duration of your lease under §1 and the section "Rental period".

New contract once a year

Our leases run until July 31. If you are a student at the University of Southeast Norway, the Police Academy in Stavern, The Technical School in Viken or the The Technical School in Vestfold and Telemark, you will in April receive an offer for a new lease for your student housing unit.

The offer is valid from 1 August and will be sent to you via e-mail with information about deadlines and what you must do to renew your contract. We ask you to read through the new contract, as changes may have been made (such as a price change).

Read more about the new contract.

There are some criteria you must meet to be offered a new contract:

• You must not have unpaid rent at the time your application is processed.

• You must not have breached the lease or terminated the contract before it expires.

Why was I not offered a new contract?

The maximum period of residence in SSN's student housing is five years.

Quiet between 11 pm (12) and 8 am

According to the housing regulations, residents must not make noise after 23.00 Sunday-Thursday and after 24.00 Friday-Saturday.

If you are bothered by noisy neighbours, you may proceed as follows:

• Talk to them and ask them to turn down the music and show consideration for others.

• Talk to the welfare host at your building, he/she may be able to help. Contact information to your welfare host is available at My page on desktop or in the app under Student housing/My tenancy.

• Send a complaint to SSN – remember to specify time, place and room number.

• Call the police – phone: 02800.

After 11:00 pm on weekdays and 12:00 on days before public holidays, and until 08:00, there must be peace in the housing units, as well as on the property in general. This also includes the understanding that one must take into account one's co-tenants' need for peace of mind even during the day.