You book the first appointment yourself in our online booking system.

NB. You need a D-number for online booking! Don't have a D-number? Call our Healthline at +47 31 00 84 44 to get help with booking.

• Choose the campus you study at.
  

• Then choose whether you want a digital or physical initial conversation.
  

• Feel free to select "First available time" to see this. Click on the desired date and then time.

• You will now be asked the question: "Do you want to book this appointment?" Select YES.
  

• You will now be asked to enter your social security number. Once this has been registered, you will receive an SMS from SSN Helse, with a code to authenticate you. Enter the code and log in.
  

• Your appointment will now be confirmed.
  

• Later, you may change or cancel your appointment in the same booking system.
  

Cancel appointment?

If you already use the counselling service and need a new appointment, you can call our Healthline between 8.30 am and 2 pm: +47 31 00 84 44.

Are you a new user of the counselling service? Read more about how to book the first appointment here.

No, psychologists/counsellors at SSN cannot issue sick leave certificates, even if the need for sick leave may be due to health challenges related to their expertise.

For sick leave, you must contact your GP. If you do not have a GP, you must contact the emergency room (116 117).

No, you do not have to pay to go to a psychologist / therapist at SSN Health. The service is free and an important part of SSN's welfare services for you who are a student in Southeast Norway.

The offer applies to students who have paid the semester fee to SSN and can present a valid student ID.

NB! If you cancel an appointment with SSN Health too late (you must cancel no later than 24 hours before), you will receive a fee.

You fill out the application form after logging in or registering at My page.